Website privacy policy

This is a courtesy translation. In case of any discrepancy, the Spanish version prevails.

Who is responsible for processing your data?

Billionhands, S.L. is the controller of your personal data for the purposes of providing you with the services identified in this Privacy Policy.

Billionhands, S.L. is a company with its registered office at Paseo de la Castellana 259D, 50th floor, 28046, Madrid, with tax ID B-16699712 (hereinafter, "BH").

At BH we are committed to the fundamental right to the protection of your personal data, and the purpose of this Privacy Policy is to inform you about your rights under the General Data Protection Regulation ("GDPR").

This Privacy Policy applies exclusively to the processing of personal data arising from access to and browsing of the Rankimpact promotional website (the "Website"), which has an exclusively informational and promotional purpose and is temporary in nature. The processing of personal data associated with access to and use of Rankimpact as a product is governed by the specific terms and privacy policy applicable in each case.

Please note that BH has a Data Protection Officer in accordance with the GDPR, available to you for any questions or queries regarding the processing of your data, who you can contact at dpo@billionhands.com.

What information do we process?

Data you provide to us directly

Through the Website, we collect information about you when you fill in and submit the contact form provided to request information about Rankimpact, as well as when you write directly to our contact addresses.

Through the form we ask you for the following data: company, first name, last name, telephone number, email address and job title. We will also process the content of any queries, comments or requests for information that you voluntarily send us.

The fields marked with an asterisk (*) in the form are mandatory, so omitting any of them may prevent us from handling your request.

You must provide truthful, accurate, up-to-date and complete information, and you warrant that you are authorised to act on behalf of the company you indicate. You must not provide third-party data without their consent. So that the information provided is always up to date and error-free, you must notify BH as soon as possible of any change to your personal data.

Data obtained indirectly

When you browse, various cookies and other tracking devices may be installed on your device, as explained in our Cookie Policy.

Likewise, when you access the Website we process technical, security and browsing data associated with your device and connection, such as the IP address, browser type and version, operating system, language, time zone, pages visited, and activity records, errors and technical logs.

What is the origin of the data?

We consider that all the data processed by BH has been freely provided by you through the contact form or our contact addresses, except for technical and browsing data, which is obtained automatically when you access the Website, and data collected through cookies or similar technologies, under the terms set out in our Cookie Policy.

If the personal data provided belongs to a third party, you warrant that you have informed them of this Privacy Policy and have obtained their authorisation to provide the data to BH for the purposes stated above. You also warrant that the data provided is accurate and up to date, and you accept responsibility for any direct or indirect damage or loss that may arise as a result of a breach of this obligation.

For what purpose and on what legal basis do we process the data?

BH acts as the controller of personal data for the following purposes and on the following legal bases:

Based on the management of the pre-contractual relationship or on your request

Handling and managing the requests for information, queries or expressions of interest that you send us through the contact form or our contact addresses.
Contacting you to provide information about Rankimpact and, where appropriate, assessing your possible participation in the first tests of the product.

Based on compliance with BH’s legal obligations

Allowing users to exercise their rights recognised in the GDPR (access, rectification, erasure, objection, restriction of processing and portability), as well as in other national or European data protection regulations.
Complying with the obligations set out in tax and accounting regulations, as well as in legislation on consumer and user protection, information society services and electronic commerce, and any other sectoral or general regulations applicable to the activity carried out by BH.

Based on the explicit, free and unambiguous consent that you may give us when your data is collected

Sending you commercial or informational communications about Rankimpact and other BH products, services, features or news, by electronic means, when you have given us your consent to do so. You may unsubscribe at any time, free of charge, through the link provided in each communication or by writing to dpo@billionhands.com.
Processing data about your browsing for analytics and marketing purposes, only if you give us your consent through the cookie banner on the Website. You may withdraw it at any time from the cookie settings panel, without affecting the lawfulness of the processing carried out beforehand.

Based on the existence of a legitimate interest on the part of BH

Keeping you informed about Rankimpact and about BH products, services or news related to the information you have previously requested from us and that may be of interest to you.
Carrying out internal reviews, satisfaction surveys and quality and usage analyses of the Website, in order to improve our services and the user experience.
Carrying out internal security checks and detecting possible misuse of the Website or the form, unauthorised access or cases of identity theft, and contacting you where necessary to verify the situation.

However, if you do not want your data to be processed for these purposes, you may object at any time by contacting us at dpo@billionhands.com as indicated in the Exercise of Rights section of this Privacy Policy.

To whom is the data disclosed?

All the disclosures of personal data that we make are necessary to fulfil the stated purposes, or are made to comply with a legal obligation:

To public administrations and the administration of justice, and to the State security forces and bodies, in compliance with the legal obligations that apply to us.
Companies providing IT services, tools or IT infrastructure on which the Website is based, such as hosting providers, CRM, analytics and error logging services, and tools for sending and managing email communications.
To other entities of the NextChance Group, where necessary for the internal management of the requests for information received and the organisation of the Rankimpact presentation.

In this regard, please note that any disclosure that takes place will be carried out taking into account all the necessary legal safeguards. We also guarantee that we sign specific contracts with all our service providers as required by the regulations. Likewise, BH guarantees that, should there be providers located in countries outside the European Union or in others not considered adequate under data protection regulations, the necessary precautions are taken to ensure that the data can be transferred securely, either because the provider offers adequate safeguards, through, among others, the signing of the European Commission’s Standard Contractual Clauses, or because one of the exceptions set out in the regulations applies.

Exercising your rights

Please note that you may exercise the following rights:

Right of access to your personal data in order to know which data is being processed and the processing operations carried out on it.
Right to rectification of any inaccurate personal data.
Right to erasure of your personal data, where this is possible.
Right to request the restriction of the processing of your personal data when the accuracy, lawfulness or necessity of the processing is in doubt, in which case we may retain the data for the establishment, exercise or defence of claims.
Right to object to automated decision-making, including profiling.
Right to object to the processing of your personal data when the legal basis that entitles us to process it, in accordance with section 4 above, is legitimate interest.
Right to data portability, when the legal basis that entitles us to process it, in accordance with section 4 above, is your consent.
Right to withdraw the consent given to BH.

You may exercise your rights at any time and free of charge in the following ways:

By sending an email to dpo@billionhands.com indicating the right you wish to exercise.
By sending a written request to the address at Paseo de la Castellana 259D, 50th floor, 28046, Madrid, indicating the right you wish to exercise.
In addition, whenever you receive any communication from us, by clicking the unsubscribe section it will contain, you may unsubscribe from all the commercial communications you have previously accepted.

When you exercise your rights, and only if we have doubts about your identity, we may ask you for additional information to verify your identity.

Likewise, please note that you have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you consider that we have infringed data protection legislation with regard to the processing of your personal data.

In addition, please note that you can sign up to the Robinson List at www.listarobinson.es: the advertising exclusion system managed by the Spanish Digital Economy Association (ADIGITAL); or to the StopPublicidad List of the Spanish Association for Digital Privacy at https://listastoppublicidad.com/es/home; on which you can register to express your objection to your data being used to send you commercial communications.

Data retention period

We will keep your personal data only for the time necessary for the purpose for which it was collected: the contact form data, for the time necessary to handle your request and manage the contacts arising from the presentation of Rankimpact; and the contact data used to send commercial communications, until you request to unsubscribe or withdraw your consent.

Once those periods have elapsed, we may keep your data blocked where necessary to comply with legal obligations or for the establishment, exercise or defence of claims.

Data processed through cookies or other similar tracking technologies, whether for advertising, analytics or security purposes, will be kept for the periods indicated in our Cookie Policy.

When the processing of your data is based on your consent, we will process it until you withdraw it or exercise a right that entails the erasure of the data or the cessation of the corresponding processing.

Security and confidentiality

In order to prevent unauthorised access or the unauthorised disclosure of personal data, we have taken appropriate technical and physical measures, as well as management processes, to safeguard and secure the information we collect from you.

Minors

The Website is aimed at professionals and companies and, in particular, at people over eighteen (18) years of age, as provided for in the Terms and Conditions of Use. We do not knowingly collect personal data from minors and, if we detect that we have received data from a minor through the Website, we will delete it.

Updates to the Privacy Policy

We do our best to keep our Privacy Policy fully up to date. If we make changes, the version in force will be the one published on the Website at any given time, so we recommend that you review it periodically.